Interactive Training Simulations, LLC

P.O. Box 4095
Jackson, WY 83001
307 - 733 - 4188 info@itsimulations.com

 
 
 
 
 

 
 
 
 

 

  OUR TRAINING METHOD : Our Methodology
   
 

The ITS Method is Unique, Affordable and Engaging! 

ITS applies a simulation-based training methodology and delivers programs using the most advanced reliable on-line technology available.

Here’s how it works:

1. Employees are challenged with a series of virtual role play simulations typical of those encountered in their jobs.
2. In order to solve problems embedded within the simulations, employees apply their own past experiences as well as specific resources (company policies, procedures or job aides).
3. Similar to real problems, the virtual solutions offered are not right or wrong, Instead they are graded as good, better and best. The best solution reinforces your company expectations, standards and policies.
4. Employees not only learn WHAT to do, but WHY it is the best solution.

Quotes from employees of Hilton Properties:

“I like how realistic the scenarios are.”

“Fun and interactive.”

“Love the mountain climbing theme.”

“Need more of it!”

ITS’s animation, points system and game theme make the courses fun, competitive and sensory. 

Employees learn within an environment where mistakes are educational, not expensive.

Behind the training - ITS LMS (Learning Management System)

The LMS records employee performance and helps managers identify skill gaps in a consistent, ongoing manner.  Through this LMS, employers and managers can view each employee’s score and identify strengths and weaknesses.

How This Method Benefits You:

The benefits are visible on your bottom line.  Post-training return on investment is measured by:  

  • -   Enhanced customer satisfaction as measured in customer satisfaction surveys and/or mystery shops
  • -   Increased customer loyalty
  • -   Cost savings compared to class-room delivered training
  • -   Cost savings from reduced travel to attend training classes
  • -   Increased employee retention
  • -   Increased reservations rates or product sales
  • -   Improved communication between front line staff and managers
  • -   Validation of employee performance scores and course survey results

  • Articles by Interactive Training Simulations:

    -     Competency-Based Training - Teaching Employees to Problem-Solve Using the Competency Model.

     

 
 
Interactive Training Simulations, LLC - P.O. Box 4095 Jackson, Wyoming 83001. 307-733-4188 . info@itsimulations.com
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