|
Primary Course
Objective:
Ensure all
employees share a common vision of the delivery of exceptional
customer service, differentiating your restaurant and building
customer loyalty.
Each course
shown below takes 20 minutes.
Restaurant
Customer Service courses available individual.
Welcoming the
Customer
| |
Create a welcome environment
to immediately impress your customers by following four
simple steps. |
The 100%
Guarantee
| |
Establish loyalty with
attention to detail while exceeding expectations. |
Problem-Solving
| |
Address requests and deal
with complaints by applying simple and effective listening
skills. |
Using Mistakes
to Create Loyalty
| |
Discover how immediate
attention to mistakes can convert 50% of your unsatisfied
customers into loyal, repeat patrons. |
Providing
Information & Directions
| |
Understand
how to provide clear and concise directions and information
to your customers. |
Off the shelf cost for complete suite: $59.95
Volume discounts and unlimited usage agreements available.
Call a sales
representative for information on customization 307-733-4188.
It is strongly
recommended that supervisors take the same courses as employees so
they are able to reinforce what is learned. |