|
Primary Course
Objective:
Employees develop
an appreciation of diversity and respect for United States workplace
expectations.
Each course
shown below takes 20 minutes.
Respect for Each
Individual
| |
Recognize
the importance of showing respect for co-workers and
customers. |
Policies for
Success
| |
Understand what is expected
in the United States regarding timeliness, attitude, dress
and other work-related behaviors. |
Acceptable
Communication Styles
| |
Learn preferred
communication styles, addressing phone, email and personal
interactions. This course explains body language, gestures
and body space norms. |
Closing
Communication Gaps
| |
Realize how
a lack of knowledge of cultural differences can impact the
individual as well as the establishment. |
Off the shelf cost
for complete suite: $59.95
Volume discounts
and unlimited usage agreements available.
Call a sales
representative for information on customization 307-733-4188.
It is strongly
recommended that supervisors take the same courses as employees so
they are able to reinforce what is learned. |