Interactive Training Simulations, LLC

P.O. Box 4095
Jackson, WY 83001
307 - 733 - 4188 info@itsimulations.com

 
 
 
 
 

 
 
 
 

 

ITS COURSES : Retail Sales Training - Coaching Your Employees
 

LEADERSHIP DEVELOPMENT– COACHING
SUITE OF COURSES

This suite of courses is recommended for those employees currently in or preparing for a supervisory or managerial role.

Primary Course Objective: 

Supervisors learn how to earn respect and deliver feedback to either reinforce or change behavior. Utilizing these feedback techniques improves employee performance, reduces turnover and promotes teamwork.

Each course shown below takes 20 minutes.

 

Gaining Your Employee’s Admiration

  Acquiring and maintaining employee respect is fundamental to effective coaching.  Using proven methods, this course develops leadership skills that build respect. 

Coaching to Reinforce Behavior

 

Apply three basic steps to deliver positive feedback to reinforce behavior.

Coaching to Change Behavior

 

Apply five basic steps to deliver corrective feedback to change behavior.

Timing Your Feedback

  Learn the “when” and “where” of feedback delivery in order to avoid hazards and realize your desired result.

Off the shelf cost for complete suite:  $74.95
Volume discounts and unlimited usage agreements available.

PURCHASE THIS SUITE

For more information call a sales representative 307-733-4188.

It is strongly recommended that supervisors take the same courses as employees so they are able to reinforce what is learned.
 
 
 
 
Interactive Training Simulations, LLC - P.O. Box 4095 Jackson, Wyoming 83001. 307-733-4188 . info@itsimulations.com
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