Hospitality

Historic Hotel thanks ITS for helping them receive their AAA Four-Diamond Award

“The Wort is proud of receiving a AAA Four-Diamond Award for 2009. Training provided by ITS has been very instrumental in our attainment of this rating. The customized ITS training included specific four-diamond initiatives and allowed all of our employees to share the same vision of four-diamond service at the hotel.   Our employees find the programs engaging and they like the gaming, competitive aspects. I believe that these training programs have effectively changed employee behavioral patterns. I highly recommend these very unique and effective training programs for the hospitality industry.”                  

General Manager Jim Waldrop, Wort Hotel

Nothing is as effective as ITS training

"We've tried many different kinds of training including one-on-one, seminars, and third party trainer visits. Nothing has been as effective as ITS' Internet-based simulation training."

 Percilla Lattin, Owner, Americas Best Value Inn

ITS training brings consistency to employees

"The courses from Interactive Training Simulations have provided us with a consistent platform from which to train our employees. Supplementing our various training programs with these courses has provided our employees with a flexible and interactive means of fine tuning their skills.”

Stuart Campbell, General Manager, Amangani

ITS courses teach teamwork

“An important difference that ITS has made is improving how we work as a team. Everyone now understands the necessity of a team effort to deliver consistent, exceptional guest experiences.”

Diana Waycott, Owner Trapper Inn & Suites

Retail Sales

ITS reduces training costs

“The Internet training Devvie has provided has allowed us to effectively train our reps, reduce costs and empower them to then train the store employees on our product lines. We have been very pleased with the training and customer service provided by Devvie and her company.”

Mac Mayberry, East Coast Mill Works

Restaurant

“Since using ITS training, all our employees know what is expected of them when helping our customers.  Our employees enjoyed the courses and I recommend them for any restaurant which wishes to really transform their customer service culture. This is training that works.”

Jedediah’s Restaurant