Interactive Training Simulations, LLC

P.O. Box 4095
Jackson, WY 83001
307 - 733 - 4188 info@itsimulations.com 

 
 
 
 
 

 
 
 
 
ITS COURSES : Hospitality & Tourism - US Cultural Norms
 

Primary Course Objective: 

Employees develop an appreciation of diversity and a respect for cultural differences.

Each course shown below takes 20 minutes.

Respect for Each Individual

  Recognize the importance of showing respect for co-workers and guests.

Policies for Success

  Understand what is expected in the United States regarding timeliness, attitude, dress and other work-related behavior.

Acceptable Communication Styles

  Determine acceptable and inappropriate communication styles, addressing phone, email and personal interactions. This course explains body language, gestures and body space norms.

Closing Communication Gaps

  Realize how a lack of knowledge of US cultural differences can impact the individual as well as the establishment.

Off the shelf cost for complete suite: $59.95
Volume discounts available

PURCHASE THIS SUITE

For more information call a sales representative at 307-733-4188.

It is strongly recommended that supervisors take the same courses as employees so they are able to reinforce what is learned.
 
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Interactive Training Simulations, LLC - P.O. Box 4095 Jackson, Wyoming 83001. 307-733-4188 . info@itsimulations.com
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